MO 1.3.11 Hang/Freeze at anytime

[Ombragine]

HI !

MO was working fine under my previous Laptop (a ROG Win10 64 with latest Intel/Nvidia drivers 950M).

Really no problems. Works fine !

I manage to move everything under a new laptop (a MSI Win10 64, latest Intel/Nvidia drivers GTX 970M) and MO has started to freeze, hang

Important : Launch Skyrim with SKSE Loader under MO (Hook) with mod works fine.
The freeze is only when using MO (Install mods, delete mods, etc...).

I try to solve by myself without any sucess !

• Fresh Video card drivers
• Fresh Framework NET etc...
• A complete new Mod Organizer install inside different folder.
• A complete new MO profile without any mod downloaded or installed.
• Requested MO to use Nvdia card video instead Intel card video
• Refresh Categories etc...
• Take care about authorization folder permission etc...

Still hang. I must use the task manager and kill process.

Remarks :

• Freeze starts when MO open a tooltips under the mouse.
• Secondary form likes "Modifiy Excecutables" can not be closed.

Something seems wrong with UI...

Hervé.

[GrantSP]

Welcome to STEP Hervé.

 

Could you provide the logs from this install and freeze please?

[Ombragine]

Thanks for your welcome.

 

Mo Interface log :

 

21:59:44 [D] ssl support: 0

21:59:44 [D] Working directory: C:\Games Management\Skyrim\Mod Organizer

21:59:44 [D] MO at: C:\Games Management\Skyrim\Mod Organizer

21:59:44 [D] initializing core

21:59:44 [D] initialize plugins

21:59:44 [D] looking for plugins in C:\Games Management\Skyrim\Mod Organizer\plugins

21:59:44 [D] loaded plugin "bsaExtractor.dll"

21:59:44 [D] loaded plugin "checkFNIS.dll"

21:59:44 [D] loaded plugin "diagnoseBasic.dll"

21:59:44 [D] loaded plugin "gameFallout3.dll"

21:59:44 [D] loaded plugin "gameFalloutNV.dll"

21:59:44 [D] loaded plugin "gameOblivion.dll"

21:59:44 [D] loaded plugin "gameSkyrim.dll"

21:59:44 [D] loaded plugin "iniEditor.dll"

21:59:44 [D] loaded plugin "installerBAIN.dll"

21:59:44 [D] loaded plugin "installerBundle.dll"

21:59:44 [D] loaded plugin "installerFomod.dll"

21:59:44 [D] loaded plugin "installerManual.dll"

21:59:44 [D] loaded plugin "installerNCC.dll"

21:59:44 [D] loaded plugin "installerQuick.dll"

21:59:44 [D] loaded plugin "NMMImport.dll"

21:59:44 [D] loaded plugin "previewBase.dll"

21:59:44 [D] loaded plugin "pyCfg.py"

21:59:44 [D] loaded plugin "proxyPython.dll"

21:59:44 [D] downloads after refresh: 367

21:59:44 [D] game path: C:\Steam\steamapps\common\Skyrim

21:59:44 [D] managing game at C:\Steam\steamapps\common\Skyrim

21:59:44 [D] setting up configured executables

21:59:44 [D] configured profile: STEP

21:59:44 [D] validating login cookies

21:59:44 [D] initializing tutorials

21:59:44 [D] loaded language en_US

21:59:44 [D] interface Wi-Fi seems to be up (address: fe80::8c31:5ccc:f8a6:b19c%5)

21:59:45 [D] retrieving credentials

21:59:45 [D] displaying main window

21:59:45 [D] user is not premium

21:59:46 [D] C:\Games Management\Skyrim\Mod Organizer\profiles\STEP\modlist.txt saved

21:59:52 [D] C:\Games Management\Skyrim\Mod Organizer\profiles\STEP\initweaks.ini saved

21:59:52 [D] C:\Games Management\Skyrim\Mod Organizer\profiles\STEP\plugins.txt saved

21:59:52 [D] C:\Games Management\Skyrim\Mod Organizer\profiles\STEP\loadorder.txt saved

21:59:52 [D] C:\Games Management\Skyrim\Mod Organizer\profiles\STEP\lockedorder.txt saved

21:59:53 [D] C:\Games Management\Skyrim\Mod Organizer\profiles\STEP\archives.txt saved

22:00:53 [D] save C:/Games Management/Skyrim/Mod Organizer/webcache/cookies.dat

22:00:53 [D] C:\Games Management\Skyrim\Mod Organizer\profiles\STEP\initweaks.ini saved

22:00:53 [W] not saving lists during directory update

22:00:53 [D] save C:/Games Management/Skyrim/Mod Organizer/webcache/nexus_cookies.dat

Edited December 26, 2015 by Ombragine

[GrantSP]

No other logs are created? What about any crash dumps in the MO folders? Sorry but withouit anything specific to diagnose any attempt to offer help will just be guesses.

 

There are no extraneous requirements for MO to run in Windows 10, no need to install anything extra at all, so any issues with dependencies that you might have will be due to an incomplete Windows install.

[Nebulous112]

I had the same sort of issues when I first installed MO again after getting a new SSD. Reinstalling MO, nothing helped. I was having driver issues at the time as well (after downloading all the latest drivers on a fresh Windows install), so I just re-installed Windows again, didn't download any new drivers except the video card, and MO worked fine.

 

Not to say that your problem will require an OS re-install, but I just wanted to share my experience.

Edited December 27, 2015 by Nebulous112

[Ombragine]

HI !

 

No other log GrantSP.

I know that is really difficult to help in this case. 

 

Yes Nebulous112, i think the same. 

Thanks for the share.

 

I found errors in Event System

 

Sorry it is French language but you will understand.

 

--

Nom de l’application défaillante ModOrganizer.exe, version : 1.3.11.0, horodatage : 0x55eaff0b

Nom du module défaillant : SHELL32.dll, version : 10.0.10586.11, horodatage : 0x5645737d

Code d’exception : 0xc0000005

Décalage d’erreur : 0x0022a96c

ID du processus défaillant : 0x1dac

Heure de début de l’application défaillante : 0x01d140227935ea9b

Chemin d’accès de l’application défaillante : C:\Games Management\Skyrim\Mod Organizer\ModOrganizer.exe

Chemin d’accès du module défaillant: C:\WINDOWS\SYSTEM32\SHELL32.dll

---

 

So something is wrong with Shell32.dll but Shell32.dll, as you know, manages a lot things inside Windows.

Really, i do not think that is a MO issue, only the result but what...

I will re-install OS, i hope it will solve.

 

Thanks a lot guys ;-) 

Edited December 27, 2015 by Ombragine