Anyone Else Having Trouble with Nexus?

[Aeradom]

Wanna know a great way to piss yourself off? Reformat your computer then find out your master password doesn't work and have to reset all your passwords. On that note though, went over to Nexus to reset the password but never got the email confirmation. I thought perhaps I had the email wrong (not really sure how that could be, but I went with it). So on a hunch, I attempted to create a new account but yet again, no email was sent. So I thought maybe it was my network, so I had an out of town friend attempt to create an account and still no good. 

Finally at my wits end, decided to try and email support. And then it got weird. The email got bounced back to me saying that the name didn't exist (support@nexusmods.com). It was at this point I was wondering if something was really wrong (well not seriously wrong but yeah... not a simple problem). I checked over at the forums and there's no less than three threads on the topic, but none of them have received a response. 

So yeah, wanting to know if you guys heard anything. 

[Nebulous112]

I read about it on Reddit...a few different threads.

 

And Nexus' tracking system has never worked for me, but I suspect that is because I have a gmail address (I read somewhere that Google blocks Nexus emails). However, I was able to initially register with Nexus using that address, so who knows. Maybe something got borked recently.

[Aeradom]

I read about it on Reddit...a few different threads.

 

And Nexus' tracking system has never worked for me, but I suspect that is because I have a gmail address (I read somewhere that Google blocks Nexus emails). However, I was able to initially register with Nexus using that address, so who knows. Maybe something got borked recently.

Oh well, I guess I'll get some sleep and hope things are figured out when I wake up. Be sad to install a brand new SSD, have a day off to setup Skyrim on it, to not be able to do it. Granted nothing that can be done just a bit of a bummer. 

[Aeradom]

Anyone Around that can respond for me on this link and tell them that this is a bigger issue than that: 

 

https://forums.nexusmods.com/index.php?/topic/4670010-cant-use-nexus-siteforummod-manager-problems-with-email/

 

Now it's just getting frustrating :(

https://forums.nexusmods.com/index.php?/topic/4671060-unable-to-validate-account/

Edit: Oh and this is the message I got when trying to email them: 

We're writing to let you know that the group you tried to contact (support) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren't able to post:

 * You might have spelled or formatted the group name incorrectly.
 * The owner of the group may have removed this group.
 * You may need to join the group before receiving permission to post.
 * This group may not be open to posting.

If you have questions related to this or any other Google group, visit the Help Centre at https://support.google.com/a/nexusmods.com/bin/topic.py?topic=25838.

Thanks,

Edited July 16, 2016 by Aeradom

[Nebulous112]

Yeah, I'll reply for you.

 

Edit: Done, see here: https://forums.nexusmods.com/index.php?/topic/4670010-cant-use-nexus-siteforummod-manager-problems-with-email/?p=40533840

[alt3rn1ty]

@Aeradom

 

It was also reported by Kesta in this post

 

https://forums.nexusmods.com/index.php?/topic/4671060-unable-to-validate-account/&do=findComment&comment=40528175

 

I also participated in that topic with the same problem ..

 

.. Which has now been solved.

 

Is your old account back to normal, or are you keeping the new Premium membership account ( one or the other would need to be killed, due to site rules, best to make it your choice ( if you havent already ) before another moderator who possibly has not seen these trouble topics does it for you )

Edited July 16, 2016 by alt3rn1ty

[cupidon24]

Hi everybody :)

I have exactly the same problem . I tryed during 5 hours yesterday without succes ... I dont know what to do . has someone any clue ?

B.R.

[Aeradom]

@Aeradom

 

It was also reported by Kesta in this post

 

https://forums.nexusmods.com/index.php?/topic/4671060-unable-to-validate-account/&do=findComment&comment=40528175

 

I also participated in that topic with the same problem ..

 

.. Which has now been solved.

 

Is your old account back to normal, or are you keeping the new Premium membership account ( one or the other would need to be killed, due to site rules, best to make it your choice ( if you havent already ) before another moderator who possibly has not seen these trouble topics does it for you )

 

Nope, still not up. I was kind of hoping as much but sadly not getting the emails (for either account, but to be clear the primary is Aeradom. Oh and the issue's been reported so no reason to spam them now and thanks. I'm able to with the alternate (Aeradom3) to log into the forum but can't post. Which is odd because on the support thread (which I was able to send a message to but not sure if they got it) because I thoguht I'd be able to post. 

Edited July 16, 2016 by Aeradom

[Omolong]

A news post just came out that pretty much just says that they know this is an issue and that they're working on fixing it.

[Aeradom]

A news post just came out that pretty much just says that they know this is an issue and that they're working on fixing it.

 

Ah! That's good to hear. I was starting to get a bit worried when they seemed to be resolving the issue on an individual basis. At least now they pinpointed the problem, I'm happy to wait once I know that they aren't just assuming that everything is fine on their end.