RESOLVED 503(service unavailable)/504 Gateway timeout on STEP wiki has been haunting me for at least 6+ months.

[notcyf 0]

I've used STEP 6 or so months ago, now i tried to use it again; the availability of the Wiki is very unstable and it seems like the servers are being overloaded(possibly DDOS'd?) all the time. I can't access the wiki in a stable way and i have to refresh every minute or so to try out another "Detailed Information" about a mod to see if the wiki is available again. It would be fine if all info was available on one page but this problem makes the guide unusable.

 

I keep getting 503 Service Unavailable, with or without cache errors/misses and 504 Gateway Timeouts(with an nginx message as footer).

The forum has always been fine and was always quickly loaded.

 

 

If this issue can't be resolved quickly, is there a way to download a version of the guide with all detailed mod installation information included? It would be very helpful :/

Edited June 1, 2017 by notcyf

[hishutup 86]

I have been unable to load the wiki at all today, yesterday was hit and miss.

 

You can download an html version through the browser and then use that as a sort that of snapshot.

[notcyf 0]

Gonna try it again later today after "prime time internet" time is over and most of NA and EU are asleep, let's hope it works by then :/

[TechAngel85 14]

We're aware and are working towards a new server upgrade. Hopefully it will be live sometime this month, but no promises with the limited time that S4N has had to work on it.

[Shadriss 115]

Thanks for the update, Tech - was wondering about this myself last night.

[Decopauge123 9]

I have been unable to load the wiki at all today, yesterday was hit and miss.

 

You can download an html version through the browser and then use that as a sort that of snapshot.

Thanks for the update, Akatosh.

 

I've seen the same thing: yesterday, access to "https://wiki.step-project.com/Main_Page" was spotty, and took longer then normal; today, no access at all.

 

"https://isitdownorjust.me" reports that that "https://wiki.step-project.com/Main_Page" is down, and that "https://forum.step-project.com/" is up, with a response time of 52.015 seconds and '200' for a response code.

 

I don't know if it will help any, but I'm seeing consistent "504 Gateway Time-out" errors if I try to access "https://wiki.step-project.com/Main_Page" directly, and "Error503 Backend Fetch Failed" errors if I try to access "https://wiki.step-project.com/Main_Page" from the STEP forums.

 

If there is anything I can do to help get the wiki back up, please contact me.

Edited June 1, 2017 by Decopauge123

[Decopauge123 9]

Thanks for the update, Akatosh.

 

I've seen the same thing: yesterday, access to "https://wiki.step-project.com/Main_Page" was spotty, and took longer then normal; today, no access at all.

 

"https://isitdownorjust.me" reports that that "https://wiki.step-project.com/Main_Page" is down, and that "https://forum.step-project.com/" is up, with a response time of 52.015 seconds and '200' for a response code.

 

I don't know if it will help any, but I'm seeing consistent "504 Gateway Time-out" errors if I try to access "https://wiki.step-project.com/Main_Page" directly, and "Error503 Backend Fetch Failed" errors if I try to access "https://wiki.step-project.com/Main_Page" from the STEP forums.

 

If there is anything I can do to help get the wiki back up, please contact me.

... make that 52.015 milliseconds, not seconds

[Shadriss 115]

Thanks for the update, Akatosh.

Akatosh is his forum title. His name is TechAngel85. That happens a lot around here... which also means your name isn't Prisoner, or mine Jarl, btw. :)

[Decopauge123 9]

Thanks!  :-)

[Tobi 3]

Yeah I can't access anything but the forums at all today :(

[Tobi 3]

Up now. Still a bit slow but at least its working.

[Decopauge123 9]

I want to publicly thank everyone who supports S.T.E.P. (directly or indirectly), and had something to do with the Wiki being returned to service!  Well done!

 

[Shadriss 115]

Well... it's working today at warp speeds by comparison. I'll second the above - to whomever assisted with this, much yay-ness and thanks.

[TechAngel85 14]

I contacted S4N about the problem. Not sure if it resolved itself or he tweaked it, but glad it's working again.

[notcyf 0]

Yep, website feels so smooth in comparison to a day or 3 ago. It somehow felt like there was something wrong with the caching system(gave caching errors together with the 503 message).

Edited June 4, 2017 by notcyf

[headhunter3222 2]

Just to let u know its back again, from time to time i get the 504, 503 and the 502 error.